Please Goto Replacement page at http://www.fieldsinc.com/sphLIB.html#136974

2A - Verbal & Telephone Orders

  1.    ASPH Sample form for Verbal Orders -  complemented during 2008 TJC survey

2B - Do Not Use Abbreviations

ISMP/FDA Online Abbreviations Toolkit  (From http://www.ismp.org/tools/abbreviations/default.asp)

• ISMP Error-Prone Abbreviatons List. A comprehensive, printable two-page list of abbreviations, symbols, and dose designations that should NEVER be used in medical communications.
• Brochure on Error-Prone Abbreviations. Outlines the scope of the problem and provides a short list of some of the most common and dangerous error-prone abbreviations and recommendations for medical professionals, the pharmaceutical industry, and medical communications professionals. Click here to order copies for distribution within your organization.
• Print Public Service Ad. Can be used in your organization’s internal publications and materials. Click here to order copies.
• Abbreviations Poster. This 17x24 poster can be used in healthcare professional staff areas to remind them of the importance of eliminating error-prone abbreviations. Click here to order copies.
• Abbreviations Slide Set. This brief presentation can be used as a stand-alone educational presentation for staff meetings or conferences, or incorporated into an existing program on medication safety.
• FDA Patient Safety Video. Use of this brief video is not restricted in any way, and the FDA encourages its further use and distribution as part of educational presentations or training. The video can be viewed either over the Internet(using Windows Media or RealPlayer) or downloaded (MPEG file). A written transcript is also provided.

2C 

2E - Handoff Communication

1.    The SBAR Technique: Improves Communication, Enhances Patient Safety - Joint Commission Perspectives On Patient Safety February 2005

2.    A Model for Building a Standardized Hand-off Protocol – Joint Commission Journal on Quality and Patient Safety - November 2006 Volume 32 Number 11