References:

1 - General Links - {Info}

2 - General Principles/Philosophy

A - W. Edwards Deming -

• Deming Institute {Info}

• Fourteen Points   {Full / Short Version}

• Seven Deadly Diseases of Management  {Full / Short Version}

B - The Pareto Principle (20/80 Rule)  (PDF) 

C - PI Teams

• How to Grow Effective Teams, And Run Meetings that Aren't a Waste of Time  {HTML}

• Understanding & Improving Teamwork  {Click Below}

• Team Chartering:  Team Plan or Chartering Guidelines (PDF)(HTML)1003, Chartering the Team (28-pg PDF overview)1003,  Sample Team Chartering Form1003

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